High Heel Creative are always vigilant to ensure domains registered with us comply with our Registrant Agreement and we take reports of domain abuse extremely seriously.
All reports sent through to our team are reviewed and investigated with 24 hours of receiving the request, to ensure our network is used in accordance to our Terms and Conditions and out Acceptance Usage Policy.
If you are aware of someone breaching our terms or could potentially be breaking the law whilst using our services, please use the form below to report this.
Please include as much details as possible. An explanation of each category is displayed below the form.
If you believe a website hosted with Creative Filter or a domain registered via ourselves is infringing on your copyright you can report this here and we can pass on your complaint to our customer where possible and if necessary, we may also take action.
We do however advise that you try to contact the website operator first, you can usually find their information on the Domain WHOIS result, you can check this here
If you believe that your complaint is about Trademark infringement the best course of action will be to report your complaint to a UDRP (Uniform Domain-name Dispute Resolution Policy) arbitration provider. You can learn more about the UDRP process on the ICANN website
We take data quality very seriously, whilst we do our internal checks via Creditsafe and Companies House, we will still investigate all reports promptly and where necessary take action for the Registrant to remedy their information.
We take malware and other fraudulent activity on our network(s) very seriously and will take all action necessary to remove it once detected.
Please ensure you provide as much information as possible to ensure we can investigate malware/phishing reports. Please include screenshots, URLs, email headers and any other information which will assist.
We do not tolerate the sending of UBE/UCE or “SPAM” on our network, please ensure you provide as much detail as possible in your report, including Email headers and any other relevant information to ensure we can properly track the source of unsolicited email.